In our space, perfect is attainable.

Here’s how we do it:

Learning

The first step in any project is for us to define our client’s strategic goals and articulate a plan. We have spent years in and around early-stage and mid-stage startups and understand the importance of moving with the same sense of urgency as our clients. We collaborate together to research, interpret, and act on the findings.

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Numbers

With creative and often unique-to-client research methods, we target insights that directly address project goals. We celebrate the reliability of numbers - the importance of perfection in numbers and precisely articulating their meaning is paramount for us as we support real growth goals.

Alignment

Perfect numbers are useless without an expert lens on how to interpret and employ them. We know our value is as much in the inference as it is in the formula. We become a part of the team — framing insights within your strategic context + needs and making recommendations for how to proceed.

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Tangible Deliverables

 

External Surveys

(Concept testing, awareness, for infographics, etc.)

Internal Surveys

(Customer, NPS, etc.)

Focus Groups

(Customers, non-customers, etc.)

User Testing

(Apps, websites, new ideas, etc.)

Interviews

(Customers, non-customers, etc.)

Data Analysis

(Querying customer databases, looking at web traffic data, etc.)